Mike Foster's IT Security & Best Practices Blog

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How to know if your IT professionals are good

Executives often want me to answer the question, “How good are my IT professionals” be they in-house employees or outsourced IT professionals. The first thing I say is, “If the IT professional is like a knight in shining armor, riding his horse in to save the day every time there is a problem, that’s not […]

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Do you have endearing nicknames for your IT professionals?

I did a review recently for an organization who refers to their in-house IT professional with an endearing nickname. Click here to find out more including what they call him…

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How many IT professionals should you have?

If you have “X number” of computers, how many IT professionals should you have? CEO’s, CFO’s, Owners and other executives are always asking me that question. Wouldn’t it be nice if there was some simple formula like, “you need one IT professional for every 50 users in your company?” The fact is that the formula […]

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How Do You Show Your IT Support Staff That You Care (And Do You?)

Realize that of all the professional relationships that can make or break your business, your relationship with your IT support staff is one of the most critical. In fact, it’s just as critical as is your relationship with your CPA, your banker, and even your attorney. When your IT staff feels supported and acknowledged, and […]

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