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	<title>network Archives - Foster Institute</title>
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		<title>Does Customer Service Include Over-Certification?</title>
		<link>https://fosterinstitute.com/does-customer-service-include-over-certification/</link>
		
		<dc:creator><![CDATA[Mike Foster]]></dc:creator>
		<pubDate>Thu, 30 May 2013 06:00:55 +0000</pubDate>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[pci compliant]]></category>
		<guid isPermaLink="false">https://fosterinstitute.com/blog//?p=1592</guid>

					<description><![CDATA[<p>What happens if you don’t store, process, or transmit credit or debit cardholder data—yet one of your vendors or customers demand that you be PCI Compliant? Be prepared for an important customer to expect you to meet regulations that don’t even apply to you. If you know what’s good for you, you’ll get the certifications [&#8230;]</p>
<p>The post <a href="https://fosterinstitute.com/does-customer-service-include-over-certification/">Does Customer Service Include Over-Certification?</a> appeared first on <a href="https://fosterinstitute.com">Foster Institute</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>What happens if you don’t store, process, or transmit credit or debit cardholder data—yet one of your vendors or customers demand that you be PCI Compliant?<br />
<span id="more-1592"></span><br />
Be prepared for an important customer to expect you to meet regulations that don’t even apply to you.</p>
<p>If you know what’s good for you, you’ll get the certifications so that your customer feels comfortable working with you rather than leaving you for one of your competitors.</p>
<p>We are seeing that more and more. Some of our customers only process less than 2000 credit or debit card transactions in a year. Yet, one of their customers demands that the company be PCI certified to the level of a company that processes more than six million transactions per year.</p>
<p>On the “bright side,” if one company wants you to be certified, you can advertise the fact that you are certified to other customers and prospects. That can set you apart from your competitors and make your organization more attractive.</p>
<p>Another advantage is, after you go to all of the trouble to become and remain certified, there is a good chance your network is more secure than it was before.</p>
<p>The post <a href="https://fosterinstitute.com/does-customer-service-include-over-certification/">Does Customer Service Include Over-Certification?</a> appeared first on <a href="https://fosterinstitute.com">Foster Institute</a>.</p>
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		<title>What? CEO&#8217;s, executives and business owners are protecting their network with a cheap home based firewall?</title>
		<link>https://fosterinstitute.com/home-based-firewall/</link>
		
		<dc:creator><![CDATA[Mike Foster]]></dc:creator>
		<pubDate>Thu, 06 Nov 2008 04:00:28 +0000</pubDate>
				<category><![CDATA[Cybersecurity]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[network security]]></category>
		<category><![CDATA[protect]]></category>
		<guid isPermaLink="false">https://fosterinstitute.com/blog//?p=24</guid>

					<description><![CDATA[<p>Any successful business professional can become the target of people wishing to do them harm. Why would a business professional trust their family&#8217;s safety to a $30 home level router when they can get a much better firewall for less than $100? And a great one for less than $300?  How much is your family&#8217;s [&#8230;]</p>
<p>The post <a href="https://fosterinstitute.com/home-based-firewall/">What? CEO&#8217;s, executives and business owners are protecting their network with a cheap home based firewall?</a> appeared first on <a href="https://fosterinstitute.com">Foster Institute</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Any successful business professional can become the target of people wishing to do them harm. Why would a business professional trust their family&#8217;s safety to a $30 home level router when they can get a much better firewall for less than $100? And a great one for less than $300?  How much is your family&#8217;s security worth to you?  Executives and owners always ask which is the best one to get at home.</p>
<p><span id="more-2684"></span></p>
<p>The answer is simple &#8211; whichever one your local qualified IT professional recommends. Please note I said &#8220;qualified.&#8221; I hear so many stories from executives that start out with, &#8220;My brother-in-law who knows all about computers told me that I should do such and such and now nothing works right anymore!&#8221; Yes, brothers-in-law are often much more fun to work with than an IT professional, so I encourage you to find an IT professional who is both fun to work with and makes his living being successful at IT.  This is your family&#8217;s safety you are talking about here.</p>
<p>The important reason to go with the device recommended by your local qualified IT professional is that they are familiar with the device. That way, when your device stops working at some crucial moment and says something less than helpful such as, &#8220;error number 64553,&#8221; your local IT professional will know exactly what to do. They have seen that issue fifty times before and can fix it in their sleep. Even better, they have anticipated the issue and have already taken steps to ensure you never experience the problem in the first place.</p>
<p>What makes a good firewall good? Several things &#8211; and most of the answers are very technical. This blog is dedicated to business professionals who want to know about IT in plain English. Better firewalls examine the actual data being transmitted.</p>
<p>For one thing, to compare your network information to snail mail, better firewalls open up the envelopes and read inside before they decide to let the information travel on your network.</p>
<p>Better firewalls allow you to connect a secure tunnel to your office through a technology called VPN. VPNs can cause a lot of trouble if they are not set up correctly &#8211; such as allowing all your home computers to infect your office computers with everything your kids accidentally download. When set up properly, however, they can be a wonderful help in security.</p>
<p>More advanced firewalls can block material from web sites too. Think of parental controls. The better the service, the easier it is for you to configure. Technology can be simple and easy in many cases.</p>
<p>Better firewalls can also give you an experience of your information getting to you faster. In addition, through giving different types of traffic different priorities, you can make the most of your connection to the Internet.  In other words, if your kids are listening to online radio, you can give your connection to the office a higher priority.</p>
<p>Another example is that if your internet service provider is unreliable, you can get two providers, such as DSL and Cable. Then the router will load balance to give you the fastest connection at any moment. If one of the services fails, again, then the router will fail over to the service that is still working. The result is that your network connection experience on your computer stays good.</p>
<p>The bottom line is that you can invest a little bit more in your home router and firewall to gain big benefits.</p>
<p>The post <a href="https://fosterinstitute.com/home-based-firewall/">What? CEO&#8217;s, executives and business owners are protecting their network with a cheap home based firewall?</a> appeared first on <a href="https://fosterinstitute.com">Foster Institute</a>.</p>
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		<title>Do you connect to other networks besides your own? At someone else&#8217;s office, a hot spot, coffee shop, airport, or hotel?</title>
		<link>https://fosterinstitute.com/harmful-network-connections/</link>
		
		<dc:creator><![CDATA[Mike Foster]]></dc:creator>
		<pubDate>Thu, 23 Oct 2008 04:00:02 +0000</pubDate>
				<category><![CDATA[Cybersecurity]]></category>
		<category><![CDATA[computer security]]></category>
		<category><![CDATA[connectivity]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[network security]]></category>
		<guid isPermaLink="false">https://fosterinstitute.com/blog//?p=22</guid>

					<description><![CDATA[<p>When you connect to someone else&#8217;s network, you are possibly opening yourself up to attack from other computers on that network.  The other computer owner&#8217;s may have no idea that their computer is even infected or that it will attempt to attack your machine. You also open yourself up to liability issues if your computer [&#8230;]</p>
<p>The post <a href="https://fosterinstitute.com/harmful-network-connections/">Do you connect to other networks besides your own? At someone else&#8217;s office, a hot spot, coffee shop, airport, or hotel?</a> appeared first on <a href="https://fosterinstitute.com">Foster Institute</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>When you connect to someone else&#8217;s network, you are possibly opening yourself up to attack from other computers on that network.  The other computer owner&#8217;s may have no idea that their computer is even infected or that it will attempt to attack your machine. You also open yourself up to liability issues if your computer is suspected of infecting the other network to which you are attaching.  The easiest solution is:</p>
<p><span id="more-2682"></span></p>
<p>Do not connect to any networks other than your own. That way you know your IT professional has made your own network as safe as it can be.</p>
<p>However, what if you travel with your laptop and you want to connect? Consider using a wireless broadband solution from AT&amp;T, Sprint, Verizon, or one of the other services.  These cards offer coverage in most populated areas. Most of them will give you a 30-day trial to see how well you like the service. I use multiple companies and it is very rare that I cannot connect with at least one of them. I have four broadband cards with me on the road today in fact. You do not need four cards, just one.</p>
<p>In addition, if you are going to connect at hotels and hotspots, then you are strongly advised to allow your IT professional to provide you with a VPN or some other encryption to protect your information while you are in your hotspot.</p>
<p>See the video <a href="http://www.keepmynetworksafe.com/hackingvideo.html">http://www.keepmynetworksafe.com/hackingvideo.html</a> that shows how people can monitor your traffic unless you allow your IT professional to protect you.</p>
<p>The post <a href="https://fosterinstitute.com/harmful-network-connections/">Do you connect to other networks besides your own? At someone else&#8217;s office, a hot spot, coffee shop, airport, or hotel?</a> appeared first on <a href="https://fosterinstitute.com">Foster Institute</a>.</p>
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		<item>
		<title>Are employees or guests connecting unauthorized computers to your network?</title>
		<link>https://fosterinstitute.com/unauthorized-connections/</link>
		
		<dc:creator><![CDATA[Mike Foster]]></dc:creator>
		<pubDate>Wed, 26 Mar 2008 14:11:26 +0000</pubDate>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[Cybersecurity]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[block]]></category>
		<category><![CDATA[computer]]></category>
		<category><![CDATA[ethernet]]></category>
		<category><![CDATA[guest]]></category>
		<category><![CDATA[infection]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[meeting room]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[policy]]></category>
		<category><![CDATA[protect]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[unauthorized]]></category>
		<category><![CDATA[virus]]></category>
		<category><![CDATA[WiFi]]></category>
		<guid isPermaLink="false">https://fosterinstitute.com/blog//are-employees-or-guests-connecting-unauthorized-computers-to-your-network.html</guid>

					<description><![CDATA[<p>An IT professional discovered an unauthorized computer on the network!  &#8220;I know all our computer names and I knew this one did not belong.  I immediately called our consultants thinking we were being compromised. They said the computer was in our office.  I searched through the office and found that one of the (employees) brought [&#8230;]</p>
<p>The post <a href="https://fosterinstitute.com/unauthorized-connections/">Are employees or guests connecting unauthorized computers to your network?</a> appeared first on <a href="https://fosterinstitute.com">Foster Institute</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>An IT professional discovered an unauthorized computer on the network!  &#8220;I know all our computer names and I knew this one did not belong.  I immediately called our consultants thinking we were being compromised. They said the computer was in our office.  I searched through the office and found that one of the <em>(employees)</em> brought in a <em>(outside representative)</em> into the office and set her up in one of our offices. She was allowed to plug her laptop in to our network and proceeded to access the internet.&#8221;   I frequently come across offices that freely offer for visitors to &#8220;plug in to the network&#8221; to check e-mail or access the Internet. Same with offering visitors wireless access.  The people offering access to complete strangers obviously have no idea of the danger.</p>
<p><span id="more-2674"></span>What if there are virus infections on the outsider&#8217;s computer? What if those viruses infect your network?</p>
<p>What if the user performs an illegal behavior using the Internet? The police will come to your office looking for the perpetrator.  If you provide an unsecured wireless network, the suspect may have been outside your business in a truck in the middle of the night when he broke the law using your Internet access.</p>
<p>Take steps to control this including:</p>
<ul>
<li>Teach everyone in the organization how dangerous it is to connect unauthorized computers to the network &#8211; wired or wireless.</li>
<li>If the executives agree to deny guest computers all together
<ul>
<li>Have a strong written policy that people sign saying that NO computers will ever be connected to the internet without the IT professional&#8217;s prior approval</li>
<li>Securely encrypt wireless networks (and if your IT professional still thinks WEP encryption is secure, have them search Google for WEPCRACK sometime)</li>
<li>Your IT professionals may choose to use other technology solutions that monitor for unauthorized connections and potentially deny them access such as http://www.laneye.com.</li>
<li>Encourage your guests to sign up for their own connections such as Verizon, Sprint, or AT&amp;T broadband access. These connections can be used in almost all populated areas.</li>
</ul>
</li>
<li>If executives feel they must offer access to guest computers during conference meetings and/or other times
<ul>
<li>IT may implement a form of endpoint security that makes sure the connected laptop meets specific requirements (updates, anti-virus, etc) before being allowed to connect</li>
<li>IT may implement password security using, for example, RADIUS or Cisco authentication for guest computers.</li>
<li>Put any unprotected wireless access points on a hot tub timer so they turn themselves off automatically after an hour or two.</li>
</ul>
</li>
</ul>
<p>In addition, I see many IT professionals come up with the idea of signing up for a separate broadband connection such as a DSL or Cable link for the exclusive use of guests for Internet access.  Yes, this will help protect our network from the guest&#8217;s computer and is similar to connecting the guest computer to a DMZ so they are outside our firewall.  Keep in mind, however, that the risk is that if the guest (or a program on their computer) performs an illegal act, the police will trace the traffic back to your company either way.</p>
<p>The post <a href="https://fosterinstitute.com/unauthorized-connections/">Are employees or guests connecting unauthorized computers to your network?</a> appeared first on <a href="https://fosterinstitute.com">Foster Institute</a>.</p>
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