pci compliant Archives - Foster Institute https://fosterinstitute.com/tag/pci-compliant/ Cybersecurity Experts Thu, 05 Sep 2013 06:00:51 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://fosterinstitute.com/wp-content/uploads/2021/02/Favicon.png pci compliant Archives - Foster Institute https://fosterinstitute.com/tag/pci-compliant/ 32 32 Your Client May Require You to be Certified https://fosterinstitute.com/your-client-may-require-you-to-be-certified/ Thu, 05 Sep 2013 06:00:51 +0000 https://fosterinstitute.com/blog//?p=1652 Customers and prospects may demand that your organization possess certifications that you don’t need—often at a great expense to you. A perfect example is PCI for organizations that handle credit and debit card information. A part of your customers becoming PCI compliant is that they ensure their service providers (including you) are PCI validated. Often, […]

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]]> Customers and prospects may demand that your organization possess certifications that you don’t need—often at a great expense to you. A perfect example is PCI for organizations that handle credit and debit card information.

A part of your customers becoming PCI compliant is that they ensure their service providers (including you) are PCI validated. Often, they require you to have the designation—even if you don’t do payment transactions for them.

To earn and retain important, possibly lucrative, business, you have two choices:

An attractive solution for you is to educate your customer about how you don’t need to be certified. However, this may not work if one of your competitors is already certified. The customer will leave you and hire your competitor unless you can significantly differentiate yourself from your competitors in other ways.

Be aware that it can take a significant about of time for you to achieve some certifications.

Even when a customer requires you to have certifications you really don’t need, if you want their business, remember that “the customer is always right.”

Be proactive—earn designations now so you can keep up with, and perhaps surpass, your competitors.

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]]> Does Customer Service Include Over-Certification? https://fosterinstitute.com/does-customer-service-include-over-certification/ Thu, 30 May 2013 06:00:55 +0000 https://fosterinstitute.com/blog//?p=1592 What happens if you don’t store, process, or transmit credit or debit cardholder data—yet one of your vendors or customers demand that you be PCI Compliant? Be prepared for an important customer to expect you to meet regulations that don’t even apply to you. If you know what’s good for you, you’ll get the certifications […]

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]]> What happens if you don’t store, process, or transmit credit or debit cardholder data—yet one of your vendors or customers demand that you be PCI Compliant?

Be prepared for an important customer to expect you to meet regulations that don’t even apply to you.

If you know what’s good for you, you’ll get the certifications so that your customer feels comfortable working with you rather than leaving you for one of your competitors.

We are seeing that more and more. Some of our customers only process less than 2000 credit or debit card transactions in a year. Yet, one of their customers demands that the company be PCI certified to the level of a company that processes more than six million transactions per year.

On the “bright side,” if one company wants you to be certified, you can advertise the fact that you are certified to other customers and prospects. That can set you apart from your competitors and make your organization more attractive.

Another advantage is, after you go to all of the trouble to become and remain certified, there is a good chance your network is more secure than it was before.

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