Category: Tech Support
Never Permit Tech Support to Access your Computer
A company had a problem with their bank’s remote deposit software. They called technical support, and the bank’s software support person announced, “First, I need to connect to your computer to see what is going on.” Fortunately, the company’s team member told the bank’s technical support person,Continue Reading
Can you Trust the Kindness of Tech Support Strangers?
If you place a call to tech support for your online accounting software or any program, and if the technical support representative on the phone asks you to download a diagnostic program to test your computer, think twice.Continue Reading