A common complaint I receive from IT professionals is, “Senior management is using very insecure practices.” I have to explain that as long as the senior management made an informed decision and they are aware of the risks they are taking, IT needs to follow their...
Often IT provides senior management with IT options, but fails to adequately inform the executives what the consequences are to a selected action. For example, having full disk encryption on all workstations is of upmost importance. Some executives will choose to skip...
If you have, or ever plan to have, your own web site with a shopping cart that accepts credit and/or debit cards, it is important to consider the PCI DSS (Payment Card Industry Data Security Standard) requirements. If you plan carefully, you can greatly reduce your...
From the standpoints of speed, cost, and security, you may find that providing a Sprint, AT&T, Verizon, or T-Mobile wireless connection will be much better than using hotel provided Internet services. It is common for hotels to charge almost ten dollars a night...
When you, as an executive, have to call customer service or technical support do you ever feel frustrated? I know the answer of course, and it is interesting to examine why. Here are some examples: The “fraud early warning” department for one of my credit...
