Should your IT professionals seem invisible? Realize it or not, some IT professionals would rather fix the symptoms that, to users and management, appear to be the “problems” rather than the deeper root cause of your IT challenges. Users are very happy and...
If you have “X number” of computers, how many IT professionals should you have? CEO’s, CFO’s, Owners and other executives are always asking me that question. Wouldn’t it be nice if there was some simple formula like, “you need one...
“Mike, you said to stay current with updates, so should I be using Vista?” In IT, we often use terminology that is confusing outside the IT world – and that may be the understatement of the year. This may help you clarify: Updates refer to your...
Be sure to involve your IT department when terminating an employee. You trust your employees to access the organization’s data, and along with that access comes the ability for them to harm your organization. Other companies have experienced problems such as:...
