Many organizations fail to implement web-blocking technologies because of the arguments that erupt around what is and what is not inappropriate content to block from employees on the job. Keep in mind that most web blocking tools block by category such as,...
Business owners and corporate executives often complain that they cannot control data once they trust their end users with it. Furthermore, regulations are requiring that organizations ensure their data is secure. There are documented problems of employees...
I was presenting in Atlanta recently and asked two IT professionals in the audience to estimate how much of their time is spent fixing problems that their own users created. The first IT professional said, “75%!” The second professional said, “At...
Most organizations outsource IT at least some of the time, and some outsource 100% of their work. When your organization outsources the IT support, without the appropriate checks and balances, the tactic of “put out the IT fires but don’t prevent the...
